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Privacy Policy

Privacy Policy

Last updated November , 2025

1. Contact Information

For questions, privacy inquiries, or complaints:

Email: privacy@jemichou.com

Address: Jemichou, 2482 Yonge Street, Toronto #4136, ON M4P 2H5, Canada

2. Collecting Personal Information

Device Information
Purpose: load the Site, perform analytics, optimize performance.
How collected: cookies, log files, tags, pixels.
Examples: IP address, browser type, time zone, pages viewed, search terms, interactions.

Order Information
Purpose: process orders, arrange shipping, send confirmations, prevent fraud.
Source: provided at checkout.
Examples: name, billing/shipping address, payment details, email, phone number.

Customer Support Information
Purpose: respond to inquiries.
Source: provided when you contact us.

3. Using Personal Information

We use your information to: provide products and services, process and fulfill orders, ship purchases, communicate about orders or support, send marketing emails (optional), improve website performance, and detect fraud or risk.

4. Sharing Personal Information

We share information with service providers:

WooCommerce – store platform
WooPayments / Stripe – payment processing
PayPal – alternative payment processor

We may also share information to comply with laws, respond to lawful requests, or protect rights and safety.

5. Cookies

Cookies help the Site function and remember preferences. They maintain cart contents, remember login details, improve performance, and analyze traffic. You may disable cookies in your browser, though some features may not work. Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout

6. Behavioural Advertising

We may use browsing data for relevant ads. You can opt out via Facebook, Google, or the Digital Advertising Alliance.

7. Retention

We keep order information unless you request deletion. You may request correction or deletion using the contact details in Section 1.

8. Your Rights

Residents of Canada or the U.S. may request access, correction, deletion, or withdrawal from marketing. EEA residents have additional GDPR rights including data portability and restriction of processing. Data may be stored in Canada or the U.S.

9. Do Not Track

Our Site does not change its practices when receiving Do Not Track signals.

10. Changes to This Policy

We may update this policy periodically. Updates will appear on this page with a new effective date.

11. Complaints

To file a complaint, contact us using Section 1. If unresolved, you may contact the Office of the Privacy Commissioner of Canada or your local authority.

© 2025 Jemichou. All rights reserved.